Curbside Pick-Up

You will receive a email stating that the item(s) you selected are ready for pickup in the showroom(s).

Please do not go to the showroom until you receive this email.

The time will vary based on quantity of items, time of day, and number of stores selected for pickup.

Orders submitted after 8pm may not be processed until the following day.

1. The Merchandise Ready email or your order number
2. The original credit card used for the purchase
3. Photo ID matching the name on the credit card

Only the primary credit card holder or an authorized user of the credit card with proper I.D. and a credit card in their name can pickup an order.

Pickup times are based on our normal showroom operating hours.

The dollar amount of the order will be withheld from your credit card's available balance upon checkout from the website.

The charge amount will be posted to your credit car upon verification of product availability.

The order will not be cancelled or refunded without your approval.

The selected showroom will hold your item(s) for 7 days from the date of your Merchandise Ready email.

To prevent any cancellation or refunds of your order, please pick up all items within this timeframe.

There is no limit to the quantity of items you can pick up.

Note: Larger quantity of items can take longer to process.

If the item(s) you selected are unavailable in the showrooms you selected, a customer service representative will contact you to arrange pickup at another location or to deliver the item(s) to your home.

Present your email confirmation to any salesperson or office staff to complete your in-store pickup.

Most items are eligible for in-store pick up. Eligible items will have an icon next to the product on our website.

Yes, you can have the order switched to a home delivery at any time. Please contact our customer help center at 877-727-1909 to arrange a delivery.

If the item you ordered is incorrect or incomplete, please see the store manager to resolve the error.

Please contact our customer help center at 877-727-1909 to cancel or return your order and have your card refunded.

Please contact our customer help center at 877-727-1909.