P.C. Richard & Son’s Low Price Guarantee
We promise you’ll pay the lowest price on everything we sell.
If a competitor advertises a lower price, P.C. Richard & Son will refund 100% of the difference between the price you paid and the competitor’s written advertised price, subject to the following terms and conditions.
How It Works
Find
Spot a lower advertised price for the identical, brand-new, in-stock item at a local brick-and-mortar or authorized online retail competitor.
Show
Show the competitor’s written advertised price to a P.C. Richard & Son Store Manager.
Verify
P.C. Richard & Son Store Managers make the final determination as to whether a Low Price Guarantee request is granted. P.C. Richard & Son expressly reserves the right to limit the number of refunds.
Holiday Price Guarantee 2024
Starting October 21, 2024, in addition to the everyday Low Price Guarantee, if you purchase an item in store or online and the price goes lower at P.C. Richard & Son on or before December 24, 2024, you can request a price match. Proof of purchase is required for price adjustments after purchase. It applies to all brand new merchandise with the exact model number. Excludes installations, delivery, rebates, extended service, financing. Other exclusions may apply.
Low Price Guarantee
If within 30 days of purchase from P.C. Richard & Son we advertise a lower price or you should see a lower advertised price from any "Brick and Mortar" or "Authorized Online" retailer, we will gladly mail you a check for 100% of the difference. Only retailers that are designated by the manufacturer as authorized, shall be considered to qualify within this policy. It applies to all brand new merchandise with the exact model number. Excludes; Thanksgiving day through Cyber Monday sales events that stipulate limited quantities available and/or sales limited to a specific hour or time of day OFFERED BY COMPETITORS, going out of business sales, one-of-a-kinds, limited quantities, discontinued items, installations, delivery, rebates, extended service, financing, free giveaways, and bundle offers. Other exclusions may apply.
Terms and Conditions
The Low Price Guarantee Policy only applies to:
- The identical item, which means that it has the same model number, specifications and warranty as the competitor’s. To the extent the merchandise requires a service plan, all terms and conditions of the service plan, including the service provider, must be identical.
- In-stock items, which means that the item is physically located either in the competitor’s store or warehouse and available for immediate delivery or pickup.
- The ads of a Brick and Mortar retailer means a retail electronic and/or appliance retailer with stores physically located within a 25 mile radius of the P.C. Richard & Son store where you made your purchase. Internet stores are not “local brick and mortar” retailers.
- An Authorized Online Retailer is one that is designated by the manufacturer of an item as an authorized seller of that item.
- A competitor’s written advertised price means one dated within thirty (30) days of your purchase, showing the price you would pay for the identical item. The competitor’s advertised price will be reduced by any mail-in rebates, coupons, or any other price reduction offer at the P.C. Richard & Son store. If the competitor’s advertised price includes free merchandise, the fair market value of the free merchandise will not be deducted from the competitor’s advertised price, as free merchandise does not qualify for the price match (see exclusions below).
- The price you paid P.C. Richard & Son is the price that appears on your P.C. Richard & Son sales receipt less any sales tax and rebates, including but not limited to, manufacturer mail-in rebates, energy saving rebates, discounts and coupons, and if your purchase from us includes any free merchandise, the fair market value of the free merchandise will be deducted from the price that appears on your P.C. Richard & Son sales receipt.
The P.C. Richard & Son Low Price Guarantee Policy does NOT apply to the following:
- Competitors’ pricing error
- Offers of any unauthorized sellers
- Special order items
- Going-out-of-business sales; Liquidation Sales; Auctions
- One-of-a-kind merchandise offers
- Limited quantity merchandise offers; Open-box; Clearance
- Discontinued merchandise
- Merchandise available for purchase from a company which requires a club membership or any form of membership of affiliation
- Competitor’s Services, such as installation rates, delivery rates, extended service protection plans
- Sales tax is not included in the Low Price Guarantee calculation
- Altered or defaced advertisements
- Financing Promotions
- “Bundled” offers
- Free items
- Advertisements that do not list the model number or other evidence that the items are identical
- “Grey Market” goods
P.C. Richard & Son Store Managers make the final determination as to whether a “Low Price Guarantee” request is granted. P.C. Richard & Son expressly reserves the right to limit the number of refunds. Consumers who disagree with the store manager’s determination may appeal the decision by writing to P.C. Richard & Son Customer Service Review, 200 Price Pkwy, Farmingdale, NY 11735.