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Customer Service

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Explore the different ways we can assist you with purchases, repairs, special promotions and more!

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Need help with a purchase? Have a suggestion or comment about our website? Get in touch with one of our experts!

Order Status

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Learn about repair services and arrange an appointment.

Special Financing Options

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Take advantage of all rebates offered on our site

Low Price Guarantee

We promise you’ll pay the lowest price on everything we sell.

Product Repair Status

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FAQ

Browse through these FAQs to find answers to commonly raised questions.

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Return Policy

P.C. Richard & Son strives to deliver best-in-class service for our customers to make shopping with us simple and hassle-free.

Installation Information

Appliance and electronics installations are available in the NY, NJ, PA and CT areas through P.C. Richard & Son.

Payment Method

Payment Method

We gladly accept Visa, Amex, Discover, PayPal, Mastercard and P.C. Richard & Son Credit Card

Replacement Parts and Accessories

We’re your online source for appliance and electronics parts!

Shipping Information

We’re dedicated to providing you with fast and reliable shipping options to get your products where they need to go.