Rated 5 out of
5
by
Anonymous from
Descaling coffee maker
I’ve been buying Keurig coffee makers since they first came out. The company is awesome, they go above and beyond to make customers feel appreciated. Whenever I’ve had a problem and you call them they will do everything to help you fix this. If they can’t fix it over the phone they will make sure you get a new one. The associate I spoke to helped me to try and descale the machine the proper way. But for this coffee maker it didn’t work. I would highly recommend their coffee makers and continue to buy them. I give them a 10!
Date published: 2025-04-14
Rated 5 out of
5
by
Thankful coffee drinkers from
Relieved Keurig owners
The warranty was honored. My keurig purchased in November, 2024 just quit. We really liked it so we’re very happy it was replaced. It took a few extra calls, but 9 days later the replacement arrived.
Date published: 2025-04-13
Rated 5 out of
5
by
Monkin1223 from
Amazing Customer Service
Had a problem with my original purchase. But when I contacted customer service they were super helpful about resolving my issue. Plus, they remedied my problem much faster than expected so I didn't even have to go "coffeeless."
Date published: 2025-04-12
Rated 5 out of
5
by
C ONeil from
Warranty Replacement
Getting a warranty replacement was quick and simple. Had my new machine in 3 days. Customer Service rep was great!
Date published: 2025-04-09
Rated 5 out of
5
by
Jerry Janowiak from
Satisfied Customer
Thank you for standing behind your product.would but again!
Date published: 2025-04-08
Rated 5 out of
5
by
Rebecca p from
Working good but afraid
Its good I just worey if i dont use it everyday then its not going to work or turn on like the last one i had. When a coffee maker isnt used after a certain amount of time it will not work i noticed in a lot of coffee makers.
Date published: 2025-04-07
Rated 5 out of
5
by
Gordon Raney from
Warranty replacement
Excellent service but the application fo a warranty claim was slower and more complicated than I expected. Identical to my previous purchase but seems to work better.
Date published: 2025-04-06
Rated 5 out of
5
by
Mark Bus from
Keurig replacement
Even though at first my contact, Keurig wasn’t very helpful
When I contacted you a second time, they were phenomenal
Getting it here in a couple of days was great
Thanks again
Date published: 2025-04-04
Rated 5 out of
5
by
Frank V from
Great value
Works well. Would recommend. Definitely good value.
Date published: 2025-04-04
Rated 5 out of
5
by
Avian lover from
Great coffee
I really love this coffee maker. I like the way it works and I hope I don’t have any problems with this one.
Date published: 2025-04-04
Rated 5 out of
5
by
Barbara Hopson from
Outstanding and Prompt Customer Service
The warranty replacement for my K-Supreme Single Cup coffee maker was outstanding. Although it is unfortunate my original purchase unexpectedly needed replacing the promptness & ease of contacting the company for assistance was outstanding. I had the replacement within a few days. I am impressed with the friendliness of the customer service rep I spoke with & the promptness of the service I received.
Date published: 2025-04-04
Rated 5 out of
5
by
Akin Lake from
Replaced my Keurig
Truthful, straight forward, quick, customer focused resolution.
Thank you.
Date published: 2025-04-04
Rated 5 out of
5
by
Kokamo from
Warranty
After. proof of purchase, they replaced the unit in couple of days. So far so good.
Date published: 2025-04-03
Rated 5 out of
5
by
BarbN from
It's makes very good coffee with minimal effort
It makes really good coffee. It's quick and easy. It takes up very little space and having the water tank makes it even easier, since you don't have to add water every day.
Date published: 2025-04-03
Rated 5 out of
5
by
CincyKid from
Keurig Stands Behind Their Warranty on a K-Supreme
So far the replacement Keurig K-Supreme is working as expected. I was pleased that Keurig replaced the original unit 5 months after I bought it. At first they hedged but speaking with a supervisor and having provided proof of purchase and SN they concurred to replace the unit.
Date published: 2025-04-03
Rated 5 out of
5
by
Some Random Guy from
Simple. Fast. Smart.
I love this little machine. Water container can be stored on either side or on the back, making it super slim on my countertop.No waiting for coffee, either.
Date published: 2025-04-03
Rated 5 out of
5
by
Angie Q from
Versatility
I love the versatility of this machine. I can make my coffee strong or cold is a plus.
Date published: 2025-03-30
Rated 5 out of
5
by
Rick Mn from
Great Features
The multistream feature is a big improvement to taste. We are very happy with this new brewer. No waiting for water to heat up. Quiet, too.
Date published: 2025-03-22
Rated 5 out of
5
by
Nurse Nancy from
DEFECTIVE KEURIG. REPLACED
Keurig quit working after having it for 2 month. It took about 2 weeks but they were responsive and sent me a new one.
Date published: 2025-03-18
Rated 5 out of
5
by
Ethelind from
I was lost!
I was lost when my old Keurig coffeemaker no longer functioned. Now I am happy to report I have my new keurig is us place and working well.
Date published: 2025-03-18
Rated 5 out of
5
by
Jacquie11 from
Easy Replacement
Keurig stopped working after 3 months. Warranty was still in effect. They made it very easy to get replacement and ship my broken one back.
Date published: 2025-03-17
Rated 5 out of
5
by
Grrr523 from
So far so good
This is our 3rd orx4th replacement as the previous Keurigs stopped working. The last one was dangerous as it shot out steam when it stopped working. Glad I was not too close to it. Only positive, replacement is sent when they stop working.
Date published: 2025-03-15
Rated 5 out of
5
by
Dawn F from Texas from
Happy with replacement
This is a replacement from one that stopped working. Kuerig was quick to replace it for me. So far its working great.
Date published: 2025-03-15
Rated 5 out of
5
by
Timber Piner from
Its a decent coffee maker
Its a good coffee maker. It's actualty our 3rd one due to warranty coverage on previous two K pots.
Date published: 2025-03-14
Rated 5 out of
5
by
Mexican coffee from
Awesome
The warranty replacement process was swift and amazing. Answered a few questions and bam got my new machine in less than a week.
Date published: 2025-03-13
Rated 5 out of
5
by
Mark G from
Warranty review
Keurig stands behind their warranty. Process was easy, fast and fair.
Date published: 2025-03-12
Rated 5 out of
5
by
Anonymous from
Nice replacement K-supreme coffee maker
As a replacement it was new and works really well.
Date published: 2025-03-12
Rated 5 out of
5
by
Anonymous from
Enjoying a cup of coffee
Love having a single cup of coffee when I want one.
Date published: 2025-03-12
Rated 5 out of
5
by
A Cook from
No title
The process of getting the replacement was frustrating but it all worked out.
Date published: 2025-03-12
Rated 5 out of
5
by
Vero C from
Best company ,Backs their product quick response
This Keurig was sent to me as a warranty return item the machine that I had unfortunately stopped working, which is not normal for a Keurig. Keurig’s products are very good. I’ve always been a customer of Keurig. But this one happened to stop working, but it was under warranty and Keurig replaced it with no problem. I love the company. I love the product thank you so much.
Date published: 2025-03-12